Radley Roll Arm 98" 3-Pc. Fabric Chaise Sectional

Macy's Exclusive
Limited-Time Special
$1,469.00 (46% off)$2,727.00
Color:Natural

Orientation: Left Arm Facing

Tiles
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Offers & perks
12-month financing available
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41/mo.* suggested payments for 36-months totaling $1,469.00 with Macy's Card.

Product details

Web ID: 22380993

Styled to perfection. This minimalistic 3-piece sectional sofa showcases impeccable tailoring, roll arms and richly textured upholstery, all set on mocha-finished legs. Smooth angles and clean lines give this Macy's exclusive a signature look.

  • Product Features

    • Roll arm
    • Reversible/detachable cushions
    • Attached, mocha finish wood legs
    • Includes two (2) 21" x 21" toss pillows
    • Frame is dowelled, glued and stapled
    • Email for swatch: macysswatchrequests@jonathanlouis.com
    • Manufacturer's warranty: frame: 5-years; cushion covers: 1-year; seat springs/webbing: 3-years
    • Exclusively at Macy's
    • Request warranty information

  • Product Dimensions

    • Overall approx. dimensions: 98"W x 64"D x 30"H
    • Right OR Left arm facing arm chair approx. dimensions: 35"W x 39"D x 30"H
    • Left OR Right arm facing chaise approx. dimensions: 34"W x 64"D x 30"H
    • Armless chair approx. dimensions: 29"W x 39"D x 30"H
    • Seat depth: 24"; arm height: 24"; seat height off the floor: 20"

  • Materials & Care

    • Hardwood, pine wood, engineered wood frame; 100% polyester upholstery; 1.8 HR foam with 1" polyester wrap; polyester fill
    • Use only water-free, pure cleaning solvents
    • Imported

  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
    • Shipping Method: White Glove Delivery Eligible
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

1/5

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1 reviewsorted by Newest

Kathleen
2 months ago

Item delivered torn. Uphill battle to get replaced

I ordered this sectional in custom fabric. I paid for "white glove" delivery and an extended warranty. It arrived torn on the corner with most of the tear being on the front-facing surface. Delivery driver photographed damage and Macy's sent a technician out one week later who offered to sew the tears. We asked for a replacement and he said Macy's would contact me. I did not receive any contact so I called customer service and was told a custom piece was ineligible for replacement even though it arrived damaged. Then I was told it could be returned/refunded. Then I was told it could be replaced but could take as long as 22 weeks. I was told there was no way to receive any confirmation of a replacement by email but that the warehouse would contact me when the replacement is ready. I saw multiple warnings online by customers who were not served well by Macy's despite having purchased the warranty. I'm still not convinced they will make this situation right.